Messaging program
SMS Messaging Disclosure
Last updated: October 1, 2026. Program names: LivePin / Drive (Florida ITT LLC). This page is the public SMS disclosure for texts sent from our 10DLC numbers.
What texts we send
We send transactional and account-related SMS only after you (or a person you invite) opt in. Message types include:
- Safety Circle alerts — SOS, speed, hard-brake, hazard, arrive/leave, and trip started/check-in notices when you enable SMS alerts and provide your mobile number in Drive.
- Guest live-trip links — a one-time (or trip-scoped) SMS with a live map link when a Drive user shares an active trip to a mobile number and collects SMS consent on that share screen.
Login / security codes & account updates: sent by SMS only to numbers that opted in to text alerts (for example via the web sign-up form). Drive sign-in codes are otherwise sent by email.
Who the texts come from
Messages identify Drive or LivePin. Support: fleet@livepin.app. Website: https://livepin.app.
Frequency
Message frequency varies. Safety Circle alert volume depends on trips and events you and your circle configure (typically a few messages per active trip day; not a fixed daily drip). Guest trip texts are sent when a share is created and may include follow-up updates only if that program is enabled with consent. You can reply STOP anytime.
Rates
Message and data rates may apply. Carrier charges are your responsibility under your wireless plan.
Opt-in (how consent is collected)
- Web sign-up form: On SMS Alerts (https://livepin.app/sms-opt-in), enter your name, mobile phone, and email and check the SMS consent box (unchecked by default, required to submit). Brand: LivePin (Unlimited Projects). LivePin sends account login codes, Safety Circle check-in requests and alerts, security alerts, and trip-share notifications. We record the time, IP address, and exact consent text version.
- Safety Circle SMS alerts: In Drive → Safety Circle / Protect preferences, turn on SMS alerts, enter your US mobile number, and accept the on-screen SMS disclosure (unchecked by default where a checkbox is shown). Consent is for Safety Circle alert texts only — not email or voice calls.
- Guest trip share: On the Share live trip sheet, the sharer enters a mobile number and must check the SMS trip-updates consent before we send a text to that number. Marketing texts use a separate optional checkbox.
We do not buy or rent consent lists. We do not use SMS for lead generation or affiliate marketing.
Opt-out
Reply STOP to any message to cancel. You will receive a confirmation and no further program messages from that number unless you re-opt in. You can also disable SMS alerts in Drive settings or email fleet@livepin.app.
Help
Reply HELP for help, or email fleet@livepin.app.
Terms & privacy
SMS Terms · Website Terms · App Terms · Website Privacy · App Privacy Policy
Message & data rates may apply. Message frequency may vary. You can text HELP for support or STOP at any time to unsubscribe. Your phone number will not be shared with third parties for marketing or promotional purposes. Mobile opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.